v1.0.0 (2026-10-07)
Initial release.
a playground. Agents run from their published version; drafts are tested in the playground first.
in under a second on the economy model tier.
form instead of guessing.
fallback text. The agent answers in the visitor's language.
headless-renderer service reads JavaScript-only sites.
source, document and chunk, with a retrieval test.
inside a Shadow DOM.
Integrations.
holds.
Mercado Pago, Mollie, Paddle, manual bank transfer / UPI, and an offline test gateway. Invoices with PDF, GST
and VAT support.
per-plan bring-your-own-key, model catalogues with pricing, model tiers and usage logs.
Agents and answers
- Agent workspace with persona, sources, actions, products, leads setup, triggers, appearance, channels, versions and
- Streaming answers with numbered citations to the page, file or taught answer they came from, built for a first word
- Grounded mode: when the knowledge does not cover a question, the agent says so and offers a person or a message
- Persona controls: name, description, tone, answer length, instructions, welcome message, suggested questions and
- Onboarding flow: paste a URL, crawl it, and test the live agent in minutes.
Knowledge
- Same-origin website crawler that follows the sitemap and respects robots.txt, with per-page status. An optional
- PDF, DOCX, HTML, CSV and plain-text uploads, plus written Q&A. Taught answers take priority.
- Scheduled re-sync that only re-embeds pages that changed.
- Hybrid retrieval: PostgreSQL full-text search fused with pgvector similarity. A knowledge explorer shows every
Widget and channels
- Embed with one script tag: a loader of about 5 KB gzipped; the chat core loads on open or when the browser is idle,
- Colours, position, launcher text, avatar and dark mode per widget, with a live preview and embed snippets.
- Domain allow-list per widget and a shareable chat page per agent.
- Proactive triggers by page, time on page, scroll depth, exit intent, UTM parameters and returning visitors.
- WordPress plugin (settings page, loader, visitor identify) and Shopify theme app embed, downloadable from
Inbox, tickets and leads
- Real-time human takeover inbox: join a conversation, chat with typing indicators and presence, hand back to the AI.
- Assignment with round-robin, internal notes, canned replies, AI reply suggestions and conversation summaries.
- CSAT after the chat and tickets for follow-up work.
- Lead capture with custom fields, scoring, deduplication and CSV export.
Actions and bookings
- Custom HTTP tools defined by a JSON schema, with authentication, protected secrets and a test console.
- Meeting booking on internal calendars, Cal.com or Google Calendar.
- Product catalogue import and product cards in the chat.
Learning and analytics
- Unanswered questions clustered by meaning, with one-click teach: publish an answer from the cluster and retest.
- Analytics: conversations, resolution, leads and top questions by day, source performance and a weekly email report.
Privacy
- Widget consent gate, PII redaction, retention policies, and visitor data export or erasure.
Integrations and developers
- HubSpot, GoHighLevel and Slack connectors.
- REST API with scoped API keys, rate limits and IP allowlists. OpenAPI document and Swagger UI.
- Signed outgoing webhooks with retries and redelivery, for Zapier, Make and n8n.
Platform (super admin)
- Multi-tenant workspaces with plans, feature limits, credit packs, coupons and an append-only credit ledger with
- 14 payment gateways: Stripe, PayPal, Razorpay, PayU India, Cashfree, PhonePe, Paytm, Paystack, Flutterwave,
- AI providers: OpenAI, Anthropic, Google Gemini or any OpenAI-compatible endpoint, with platform key pools,
- Product AI controls: prompts, tiers, costs, generation traces and an emergency kill switch.
- White-label branding for the platform and for each workspace, and custom portal domains.
- Landing page CMS with pages, blog, menus and machine translation at publish time.
- Email templates and SMTP, Resend, Mailgun, SES or Postmark transport.
- Tenant and user management with impersonation.
- Web installer with requirement checks and a one-time install token.
- Envato licence activation with a 14-day grace period. Tenants are never blocked.
- Updates page with signed release checks, changelog, requirement diff and the update steps for your install type.
- Scheduled backups, health checks and a support bundle.
- 26 dashboard languages with RTL layouts.
Deployment
- Docker Compose install with automatic HTTPS (optional renderer and MinIO profiles), or PM2 + Nginx.