Everything your clients need, in one licence.
Askwyn ships complete: the agent, the inbox, the actions and the business around them. Below is what is in 1.0; planned updates are listed separately.
Knowledge from the client’s own content
Paste a URL and the crawler reads the site. Add files and written answers for what the site does not say.
- Same-origin crawler that follows the sitemap and respects robots.txt, with per-page status
- PDF, DOCX, HTML, CSV and plain-text uploads
- Written Q&A and taught answers that take priority
- Scheduled re-sync that only re-embeds pages that changed
- Hybrid retrieval: PostgreSQL full-text search and pgvector, fused
Answers you can trace
Answers stream into the widget as they are written, with numbered citations that open the source.
- Streaming replies, built for a first word in under a second on the economy model tier
- Inline numbered citations on every grounded answer
- Grounded mode: says it does not know, offers a person or takes a message instead of guessing
- Persona, tone, welcome message, suggested questions and fallback text per agent
- Answers in the visitor’s language
A widget that respects the host site
One script tag on any site, including WordPress. The loader is tiny and the chat loads on demand.
- About 5 KB gzipped loader; the chat core loads on open or when the browser is idle
- Shadow DOM isolation, so the host site’s CSS cannot break it
- Colours, position, launcher text, avatar and dark mode per widget
- Domain allow-list per widget and a shareable chat page per agent
- Proactive triggers by page, time on page, scroll, exit intent, UTM and returning visitors
Human takeover inbox
When a visitor needs a person, your client’s team joins the same conversation with the full context.
- Real-time inbox with take over and hand back to the AI
- Typing indicators, presence, assignment and round-robin
- Internal notes, canned replies and AI reply suggestions
- Conversation summaries and CSAT after the chat
- Tickets for questions that need follow-up
Leads and actions
The agent does more than answer: it collects details, books time and calls the tools you approve.
- Lead capture with custom fields, scoring, dedupe and CSV export
- Meeting booking on internal calendars, Cal.com or Google Calendar
- Custom HTTP tools with a JSON schema, authentication and a test console
- Product catalogue import and product cards in the chat
- HubSpot, GoHighLevel and Slack connectors; signed outgoing webhooks for Zapier, Make and n8n
Analytics and the teach loop
See what visitors ask, what the agent answered, and what it could not.
- Conversations, resolution, leads and top questions by day
- Unanswered questions clustered by meaning
- One-click teach: publish an answer from a cluster and retest
- Weekly email report
The owner’s panel
Everything you need to run Askwyn as a business, from your own super-admin.
- Plans with limits, credits, credit packs, coupons, invoices and renewals
- 14 payment gateways in the base licence, including Stripe, PayPal, Razorpay, Paystack and Flutterwave
- OpenAI, Anthropic, Google Gemini or any OpenAI-compatible endpoint, with key pools and model pricing
- Bring-your-own-key per plan, so clients can use their own AI accounts
- White-label branding, custom domains, website CMS with publish-time translation, email templates
Install, update, comply
Built for a buyer who runs it on their own server.
- Docker Compose or PM2 install with a web installer and requirement checks
- In-app updates check, backups and a support bundle
- Consent gate, PII redaction, retention policies and visitor data export or erasure
- Two-factor sign-in, roles and permissions, audit log
- Interface in 26 languages, right-to-left included
Askwyn and the typical chat script
We studied the self-hosted AI chat and live-chat scripts on CodeCanyon on 2026-09-21: their item pages, comment threads and vendor documentation. The right-hand column summarises what we found; it does not describe any single item.
| What you get | Askwyn 1.0 | Typical self-hosted chat script |
|---|---|---|
| AI answers | In the core licence | Often a separate paid app or extension |
| Citations in answers | Numbered, click to open the source | Rare: 1 of the 6 items in our feature matrix |
| Widget weight | About 5 KB loader, chat loaded on demand | From about 50 KB to several hundred KB |
| Human handoff | Real-time takeover inbox in the core | Ticket handoff only, or a paid extension |
| Custom tools the AI can call | HTTP tools with a JSON schema, auth and a test console | Not built in; partial or paid where present |
| Learning from gaps | Unanswered clusters with one-click teach | Usually none |
| AI providers | OpenAI, Anthropic, Gemini, OpenAI-compatible; per-plan BYOK | Usually one provider |
| Add-ons | Optional $29 packs, one-time, updates never expire | Some sell add-ons whose updates expire yearly |
Source: our competitive analysis of CodeCanyon items, comments and vendor docs, measured 2026-09-21; widget weights from vendor claims and the DebugBear chat-widget test.
Roadmap: coming in free updates
Planned for updates to the core item at no extra cost. Not in the current build; dates are not promised.
Tool templates gallery
Ready-made HTTP tools for common services, next to the custom tool builder you have today.
Shopify and WooCommerce sync
Catalogue sync and order lookup. CSV and feed catalogue import works today.
Email channel
Answer inbound email with the same agent and inbox.
Native Pipedrive connector
Next to the HubSpot, GoHighLevel and Slack connectors that ship today.
Stripe Elements
Embedded card form. Stripe hosted checkout works today.
12 regional payment gateways
Added to the 14 launch drivers.
Planned add-ons
Separate CodeCanyon items at $29 each, one-time, with updates that never expire. None is released yet.
Channels Pack
WhatsApp Cloud API, Messenger, Instagram, Telegram and two-way Slack, in the same inbox.
Voice Mode
Push-to-talk speech input and spoken replies in the widget and the shareable chat page.
Help Center
A public knowledge base with AI search and articles drafted from resolved chats.